What distinguishes a delivery manager from a project manager? If you’ve worked on a major project, especially in tech or business, you’ve seen both titles. They make similar sounds, which helps get the same work done.
However, the more you know the difference, the better your team can put the right people into the right positions, plan ahead, and operate more smoothly. So what is it exactly that sets these two apart?
Same Goal, Different Focus
Both roles aim to accomplish tasks and attain desired outcomes. But how they do that, and what they focus on, are rather different.
A project manager plans things out. He keeps an overview of exactly what is going on, sets budgets and deadlines, makes sure everyone knows what they should be doing, and sees things done properly.
The delivery manager, however, focuses on the team’s performance and addresses any issues with their work. They dedicate themselves to resolving issues, streamlining procedures, and ensuring each team member progresses at their own pace.
Responsibilities in Detail
If you compare the functions of a delivery manager vs project manage in their daily work, there are obvious differences between them. A project manager establishes the timeline and assigns tasks to the appropriate team members. He will oversee risk management, provide progress updates, and ensure the achievement of goals within the agreed-upon timeframe.
The delivery manager focuses more on the team than the project manager does. They ensure smooth flows with work, optimise task performance, and put an emphasis not only on immediate results but also on long-term value.
Where They Overlap and Where They Don’t
Sometimes, the two roles work closely together. They might join the same meetings or talk to the same stakeholders. But they often come at problems from different angles.
A project manager focuses on these things:
- Plans the full timeline
- Sets and tracks budget
- Makes sure resources are used well
- Sends updates to clients or higher-ups
Meanwhile, a delivery manager includes things like:
- Keeps the team productive
- Makes sure work stays high-quality
- Runs regular agile meetings
- Supports team morale and focus
Is One More Technical Than the Other?
The delivery manager is usually more technical, especially in software teams. They may have been a developer or an engineer in their former career. That means they are well aware of the problems being faced by those on their team and can provide more intelligent solutions for them.
The project manager does not need to know technology as well. They are good at keeping things on track, chasing after work, controlling people’s expectations, and making sure that everybody is connected up properly.
Do You Need Both?
If you’re a small team and your work is quick, one person may be able to do both jobs. However, when projects enter large or complex stages, it becomes beneficial to fill each position.
The delivery manager is the key function here in agile or DevOps environments. They defend team members against distractions, ensuring that even if the scope of projects changes, progress continues to flow.
In traditional workplaces dominated by programmes, a multi-tasking project manager could take the lead and manage other tasks simultaneously.
Picking the Right Person for the Job
Despite their similar titles, project managers and delivery managers possess distinct skills. One is excellent at setting up the plan and keeping the schedule tight. The other keeps the team strong, focused, and moving.
If you’re building a team or working out how to deliver a project, knowing the difference helps. Opt for a project manager when structure is required. Consider selecting a delivery manager when the team requires support. Or better yet—get both and let them play to their strengths.
